Electronic Bank Reconciliation

The air is definitely a little colder these days, making it the perfect time to fly south for a little R&R.  In an effort to reduce workload, allowing for a little extra R&R, a number of our clients have chosen to implement Electronic Reconciliation.  Through this module, one can download their bank statement & process into Dynamics GP, eliminating much of the manual work associated with the bank reconciliation process.  Setup is a simple process & is completed in one simple screen.  Downloading files is a standard process through most banks.  By implementing this simple module, companies can save a considerable time each month in the administrative process.

Adam MacIntosh is a Senior Project Manager with WebSan Solutions Inc.

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Fast Times at WebSan Inc.

Not to steal the thunder from a certain 80’s classic film, but times and systems are moving pretty fast at WebSan Solutions Inc. WebSan is proud to announce a new strategic partnership with Allstream Communications - a partnership allowing us to upgrade our data centre infrastructure to include a blazing fast fibre optic link to the internet and our core network.

 

How fast? Using a twelve strand single-mode fibre optic cable we not only have capacity to meet all of our current needs, but we have enough future capacity to expand into multiple Gigabits of bandwidth, all transmitting at 299,792,458 m / s, the speed of light.

  

What does this mean for you? Simply, it means faster access to your data - and for some, way faster than if you ran it yourself on premise. It also means dealing with high infrastructure costs and enhancing your technical options are details you and your IT team won’t need to sweat over when you run your environment on our hosted Microsoft Dynamics GP infrastructure. 

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How can cloud help your business?

What if I told you there was a way you could eliminate up to half of your spending on costly resources while increasing your company’s productivity? The answer is simple – consider implementing cloud technologies in your day to day operations.

In today’s competitive world, companies are always looking for ways to stand out from their competition. Businesses in fields such as accounting, healthcare, marketing, consulting or law spend their precious resources, time and energy managing operations which range from collecting time and expenses and approvals to invoicing customers and collections.

Considering the benefits in terms of cost, manpower, control and accessibility, it’s no surprise that many corporate companies are now looking into implementing a cloud solution for the business software they use to manage administrative or financial tasks. The following explains how cloud technologies can benefit not only regular businesses, but service businesses as well.

  • It saves you money and time – As previously mentioned, service companies spend their valuable time and money collecting expenses and time from their field personnel while they should be focusing on delivering value to customers.  By including cloud technologies like web-based time and expense reporting in your company, you can reduce paperwork, and costs by allowing employees to access data at various locations.
  • It increases productivity – Cloud integration breaks traditional boundaries in business.  With cloud, businesses are now able to communicate, share files, and interact with clients or employees around the world with more ease.  Projects can continue to move along even when employees are away for travel or not in the office.
  • It can help gain a greater competitive advantage - Cloud based integration can help gain new customers and boost market share because of its ease of use and how it enables you to focus more time on your customers.
  • It can enable better customer satisfaction – In a service based business, you want to spend the majority of your time and energy on your customers. Utilizing cloud can help simplify IT operations and improve your customer experience.
  • You gain better control of your business – Cloud technologies make navigating through your company’s data and information effortless. It also makes delegating tasks less complicated due to increased accessibility to your company's files and documents. For a growing service business, it can help a company quickly adapt to market demands.

Competition in the services business market continues to increase. By taking advantage of cloud technologies, like Cloud Dynamics GP by WebSan, you can stay ahead of the curve and focus on what’s important – the customer. So, why not try it out?

 Contact us now at 416-499-1235 or This email address is being protected from spambots. You need JavaScript enabled to view it..

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Dynamics GP Keyboard Shortcuts

I don’t have anything against a mouse – a computer mouse that is – but sometimes I find I can be more efficient using the keyboard.  Over the years, you have probably gotten so familiar with some keyboard shortcuts that you find yourself even using the shortcut keys when you speak instead of the actual function it is used for – “Just Control+V that in the email.”

Sound like you?  If it does, you may find some of these Microsoft Dynamics GP Keyboard Shortcuts to be quite handy:

  • ALT+F:  Activates the File menu in a GP window
  • ALT+E:  Activates the Edit menu in a GP window
  • ALT+M:  Activates the Microsoft Dynamics GP menu on the main toolbar
  • ALT+R:  Activates the Reports menu on the main toolbar
  • ALT+A:  Activates the Transactions menu on the main toolbar
  • ALT+I:  Activates the Inquiry menu on the main toolbar
  • ALT+C:  Activates the Cards menu on the main toolbar
  • ALT+H:  Activates the Help menu
  • CTRL+L: Opens a Lookup Window

 By: Rahim Jiwani, Application Specialist,WebSan Solutions Inc.

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A “Partner-Hosted” solution of Microsoft Dynamics GP vs. a “Microsoft Hosted/Azure” environment

Before I start telling you the advantages of a partner hosting Microsoft Dynamics GP than just using a Microsoft Hosted/Azure environment, let me first explain the difference between them, so you can better understand what they mean.

A “Partner -Hosted” solution is either an independent software vendor (ISV), system integrator (IS) or a Value- Added Reseller (VAR) that offers hosted cloud solutions through a licensing partnership with Microsoft. A “Microsoft Hosted/Azure” environment is an internet cloud service hosted directly in Microsoft data centres.

The advantage of a “Partner-Hosted” solution is that you are actually working with people who not only have expertise in hosting software but also, possess a deep understanding of the Dynamics GP system. Some people find that it’s very important to build a trusting relationship before they do business; finding a Microsoft Dynamics partner who not only provides hosting solutions but, is Certified as well can reduce cost and provide a better solution in the long run. When using Microsoft hosted/Azure environment there is a variable cost to consider. If the price is very important to a client, then going with a partner would be a better solution. Companies that are in Canada might not like the idea of having their data hosted on an Azure environment because it’s US based. It's important to many Canadian companies to keep their data in Canada.

In future blogs, I will be taking more about a partner hosted solutions and how beneficial it can be to you.

By: Natalie Williams, Marketing Coordinator, WebSan Solutions Inc., a Canadian Certified Microsoft Partner

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Information about Microsoft Dynamics GP Email Integration

Sending an email should be easy to compose and send, it also should be easy to reply and forward to different people. Hotmail has one of the simplest ways of navigating and organizing emails, but the problem with that is companies don’t use Hotmail as their email provider. So say the email system that you’re using is giving you a hard time by not sending emails properly or sending all your emails to the junk folder, many of these problems can be frustrating and make you appear to be unprofessional. Here are a few benefits of using email integration in Microsoft Dynamics GP.

  • Microsoft Dynamics GP 2010 allows users to effortlessly email single and/or numerous documents. You can also send emails from a list in the system. You have the option of choosing a document that you want to send to a specific customer or vendor.
  • With email integration, you can send documents as HTML, PDF, DOCX, or DOCX.
  • You can customize messages for each document and/or customer/vendor combinations.
  • You can also combine many documents and send them all at once in a single email.

So if you think your company needs a new email system and perhaps a new online accounting software system, why not kill two birds with one stone?

By: Natalie Williams, Marketing Coordinator, WebSan Solutions Inc., a Canadian Certified Microsoft Dynamics Partner

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SSRS Reports in Dynamics GP

For some of the more technical Microsoft Dynamics GP users, you may want a little more control and customization when reporting on your GP data.  SmartLists provide a fairly quick and dynamic option to custom reporting, but they may not be visually satisfying.  On the other hand, integrating BI360 with GP will allow you create very clean and organized reports in an Excel-like environment, but won’t give you that rudimentary control that your technical mind may crave.  If you’re looking for some sort of middle ground between these two options, take a look at SQL Server Reporting Services (SSRS) for Dynamics GP.

The key to creating effective SSRS reports is having a good knowledge of SQL – or at the very least, a fairly strong knowledge of databases.  This is what scares away some users, but for those that have this type of background, SSRS Reports could be your salvation in the pursuit of both visually appealing and fully customizable reports.

While SSRS Reports can be easily viewed within Dynamics GP, they are created in Microsoft Report Builder – a separate software program that is offered for free by Microsoft.  Using Report Builder allows you to take a custom SQL query that you have created (either from scratch or by using Report Builder’s intuitive Query Designer) and turn it into an appealing report.  With the ability to easily create tables, charts, and even visual scales/gauges, you can turn a simple list of data into a work of art!

If you have SSRS Reports deployed in your GP environment, you can view them by going into any series and selecting the “Reporting Services Reports” item in the Navigation Pane.

[caption id="attachment_674" align="aligncenter" width="300" caption="SSRS Reports in Dynamics GP"][/caption]

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Dynamics GP Around the World

With the weather getting a little colder, we all know the Holidays are fast approaching.  It is around the Holidays that many, like myself, begin to travel to see loved ones.  This year in particular, I have a lot of travel lined up.  This got me thinking about how popular Dynamics is around the world.  So with that said, here are some quick facts about Dynamics GP's worldwide popularity …

  • Dynamics is most popular in North America, the Middle East, Singapore, UK, Australia & Ireland.
  • Dynamics GP, originally called Great Plains, was developed in Fargo, North Dakota by Great Plain Software.
  • There are currently over 300 000 Dynamics customers around the world, spanning 41 languages

Adam MacIntosh is the Senior Project Manager with WebSan Solutions Inc., a professional services consulting firm specializing in helping companies get the most out of their ERP systems. You can contact Adam at This email address is being protected from spambots. You need JavaScript enabled to view it. or at 416-499-1235 ext. 213.

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The Pros and Cons of Online Accounting Software

Buying accounting software is a big decision you have to make when the time is right for your company. It’s a harder decision, especially when you’re a small business owner and don’t know much skill about accounting. Some people might wonder if online accounting software is right for them. What I’m going to do is point out the pros and cons of inquiring online accounting software. Hopefully some of these pros and cons will give you an idea if it’s for you or not, make sure you do your research and find the right accounting software for you.

The Pros of using online accounting software:

  • Some software can be straightforward to use even though you don’t have much financial knowledge. Their job is to help small business owners with the necessary tools to operate their business.
  • It’s easy to make updates because it can be done automatically.
  • You can check up on your financials everywhere and anywhere you are because all of your finances are online.
  • The software company has online support just in case you have a question. 
  • Most accounting software’s out here have mechanisms to back up your data so nothing happens to your data.

The Cons of using online accounting software:

  • There’s still the risk of hackers getting in the software.
  • Make sure you have an up-to-date internet connection because if your computer is running slow, so is your accounting software.
  • Having mobility is a good thing to have but be careful if you ever have to log in a public computer or even a friends computer, make sure you log off properly because you don’t want just anyone looking at that information.

By: Natalie Williams, Marketing Coordinator, WebSan Solutions Inc., a Canadian Certified Microsoft Dynamics Partner

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Two cloud based services offered by Microsoft Dynamics GP

A while back Microsoft offered two new cloud-based services that can be very beneficial to your company if you are already in the cloud or if you’re planning on moving to the cloud.

Microsoft has announced the first two accounting offerings for Dynamics GP 10.0 and GP 2010. Payment services and commerce services are the new two new services that are cloud based. Payment services have credit and debit card that is processed from Dynamics GP. Payment services work with: VISA, MasterCard, Discover Card, American Express and PayPal. The good part about it that there will be the same existing data entry screen and you don’t have to install or integrate new software and your customer benefits from this service because they have more options to make payments.

A commerce service has item catalog functions also with integration to Dynamics GP, using the same tool used to connect Dynamics CRM to Dynamics GP. This service is to support a business to consumer website it also allows you to extend your sales reach.  The great benefit about commerce service is that you can expand your sales across different channels and enabling online shopping, therefore, using another resource to increase your sales.

By: Natalie Williams, Marketing Coordinator, WebSan Solutions Inc., a Canadian Certified Microsoft Dynamics Partner

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6 things you need to consider before you begin your ERP implementation: Part 2

If you haven’t read part one of this blog please click the link to get caught up!

If checklist one through three gets a check mark, you’re on the right track to avoiding as little problems as possible. Number four on the list is something that you must be responsible for because, you can’t blame all ERP implementation failures on your partner. Sometimes when a partner gets a client and there ready to kick start their plan, the clients give them all their “baggage” to fix and then leave. They eventually come back at the end, near the go-live date and say things like “Are we ready to go live yet?” Have you tested the system? Nope. Has your staff gotten trained? Nope. Then the answer to your question is nope. You don’t want to be that kind of client. Therefore make sure the implementation goes in steps or phases and make sure to have regular follow ups on the progress that has taken place.

Be motivated! Sometimes implementations take a while to finish, you might be checking off each suggestion on the list but when you come to number five you realize that what’s your lacking in. You need to be upbeat about this whole process, I’m not saying jump up and down and scream for joy that you are getting new accounting software. But at least have a good attitude towards the implementation; I say this because getting something new isn’t always a good thing. You have to retrain your staff; get familiarized with a new system and implement it to your company. That can be a bothersome to someone resulting in them giving you a hard time. As the client, be positive and have a good outlook on this new system, which could ultimately better your performance in the long run.

Last but not least number six on the checklist is to plan for everything and anything that could happen. Once one to five is checked off, be aware of number six. Even though you have everything planned to a T anything could happen from employees’ issues to company changes. Just be prepared for whatever can happen because even though you might be well prepared when it comes to the implementation there’s always a chance of a problem that could occur. You can’t predict and prevent everything but give yourself a fighting chance if a problem arises.

By: Natalie Williams, Marketing Coordinator, WebSan Solutions Inc., a Canadian Certified Microsoft Dynamics Partner

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Shortcuts to Customize Your Microsoft Dynamics GP Home Page

If you are a frequent user of Microsoft Dynamics GP, chances are you use a select few windows much more often than others.  If this is the case, you may find it helpful to have shortcuts to these key windows directly on your home page.  These shortcuts can be added in several different ways:

  1. Quick Links – Arguably the most popular method is to add the window to the Quick Links pane of your home page.  To do this, hover over the Quick Links pane, select the pencil icon that appears in the top right corner of the pane, and click the Add button to add new links.  Don’t forget to refresh your home page if the new link does not appear right away.
  2. Navigation Pane – To add a shortcut to your navigation pane, open the window that you want to link to, select File, and select Add to Shortcuts.  A link to that window will now be added to your navigation pane when you are on your home page.
  3. Toolbar – To view the toolbar for a particular series, right-click the blue menu bar at the top of the Dynamics GP screen and select the desired series so that a checkmark appears next to it.  To customize which icons are on the toolbar, right-click the blue menu bar again, select Customize…, choose the appropriate series from the drop-down menu, and click Add to add a new icon to the toolbar.

By: Rahim Jiwani, Application Specialist, WebSan Solutions Inc.

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6 things you need to consider before you begin your ERP implementation: Part 1

I was reading an article called “Six Basics of preventing pain in our ERP implementation” and I thought to myself, why are all these problems with ERP implementation occurring in the first place? It’s happening more than normal and I think I know why, Companies are not doing enough research, therefore, they choose the wrong partner and software. Here I have a checklist of six rules you should consider before saying yes and signing the dotted line.

Really research thoroughly about which partner would be the right partner for you and which software would be the right software for you. Even if you have ten companies and have to narrow it to one then do that. If you’re Googling “accounting software” there are millions of results that come up, I know that can be overwhelming but don’t choose only the top three results. Some people think that the top three results are the best results, but that’s completely untrue. Google doesn’t rank you higher based on your product or services quality, they rank based on search engine optimization, keywords and links. But that’s another blog; basically what I’m saying is take your time to do your homework.

When you find the right partner and software, make it clear on what you expect from your partner. Have a one on one sit down with the company you will be working with, there needs to be impeccable communication between both companies. Make sure you listen to their expectations and make sure they listen to your expectations, because if one person’s not listening to the project is bound to go wrong. Even if you have to take notes, you need and they need to fully understand the expectations of the project. That’s to prevent sentences like: “I never said that”, “But I thought you said…”, “I told you that, remember?” Also, it’s good to get everything in a tightly sealed contract so you can also avoid those phrases.

So once you’ve found the right partner and you found the right accounting software and there’s clear understanding amongst both companies, make sure they don’t go anywhere. Sounds weird enough, but I’m not joking, whoever is in charge of your project make sure they stay in charge of the project. The reason this is on the list is to prevent your partner from doing an 180 on you. If you have one project manager that is in charge of the project, if there are any hiccups in the implementation you can go straight to that person to address the problem. If there’s no one particular in charge of the plan, you’re only going to get the run around when a problem occurs because no one’s in charge. Another reason it’s on the list is because if the company switches the manager, you would have to communicate every single detail about the project all over again hoping that they can comprehend it  and execute it all in a short matter of time.

Tune into part two and see the rest of the checklist!

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5 tips for maintaining Microsoft Dynamics GP

You finally have Microsoft Dynamics GP and now you are ready to explore the wonderful world of online accounting software which is good and all but while you’re having lots of fun using the different applications it provides, don’t forget that you have to maintain it! Here are five tips to help you maintain Microsoft Dynamics GP.

1. SQL Backup

Make sure you create SQL backups of every database on your server. It’s recommended that you performed full backups or you have the option of full backups with transactions log backups, but it’s ultimately your choice. You also need to back up Dynamics databases, Company (s) databases and Model database.

2. File Backup

SQL aren’t that only backups that you have to do, don’t forget the other multiple files that need backing up to. For example any folder that ends in dic, set or config and all the other folders including subfolders. The <DATA> folder is included in the backup process as well as Dex.Ini that is located in the <DATA> folder for example OLEPath, OLEPathHR, Word Macro File etc.; I have one more suggestion, backup any files in the manuals of any add-on products.

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Evaluation Tools

In 1983, Quaker Oats purchased Gatorade, transforming it from a multi-million dollar business into a multi-billion dollar business.  Fast forward a decade & Quaker decided that another drink manufacturer was primed for the same growth.  This time, Quaker eyed a takeover of Snapple, a popular fruit beverage.  After paying a large ransom for the Snapple business, Quaker did not see the returns it had forecast.  The Snapple brand fizzled as Quaker resources were washed down the drain.  Eventually, the Snapple brand was sold at a $1.4 billion loss to Quaker.

What went right with Gatorade that went so wrong with Snapple?

The measurement tools that Quaker used to evaluate Gatorade were both accurate & appropriate.  However, in the decade that past, these same evaluation tools were not updated.  Quaker applied the same methods & metrics to the Snapple brand that they did to the Gatorade brand.  However, in the decade that had passed, these tools were no longer the most appropriate.

Evaluation mechanisms are constantly being updated.  What works today might leave you behind tomorrow.  Quaker found this out first hand.  If companies want to continue to thrive, they must be constantly tweaking & evaluating the tools they use to evaluate their business.

Microsoft Dynamics GP leverages ever evolving Microsoft technologies in order to provide the best reporting options possible.  Users can access reports in many different formats.  Business Alerts can send automated emails to any staf member when exception criteria are met or at specific intervals.  Emails can be configured to include attachments, including lists of applicable information.  Users can have similar automated Reminders open on their screens when specified criteria have been met.  This allows for fast & automated management by exception.

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Reporting on Microsoft Dynamics GP

A lesser-known method for reporting on your Microsoft Dynamics GP data is through Solver’s BI360.  BI360 is an Excel-based business intelligence tool that offers out-of-the-box integration with Dynamics GP for reporting, budgeting, and dashboards.  It offers several key benefits to users:

  • Familiar Environment – BI360 is an Excel add-on, which means all of your reporting is designed and displayed in the same Excel environment that you are already accustomed to.
  • Simple Design – No SQL knowledge is required to design your own report or budget in BI360.  It’s a simple drag-and-drop interface that allows almost anyone in your organization to develop customized and effective reports quickly.
  • Integration – BI360 automatically integrates with your Microsoft Dynamics GP environment and pulls data from GP in real-time when generating reports, so you never have to worry about synchronization.
  • Easy Distribution – not only does BI360 give you an easy and effective medium to design and view custom reports, but also allows you to easily distribute static versions of your reports to non-BI360 users.

In a nutshell, BI360 is a simple tool that provides powerful Dynamics GP reporting in a familiar environment – what more do you need?

By: Rahim Jiwani, Application Specialist, WebSan Solutions Inc.

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We Are Certified!

Last week I met with a new client, we began with our normal introductions, etc.  They were curious as to my expertise with the Dynamics product line.  After discussing the seven different certifications I personally have from Microsoft, the conversation quickly moved onto other topics.  However, this reminded me of the rigorous screening process Microsoft employs for its partner network.

Any partner wishing to sell Microsoft Dynamics GP must have employees certified in its core financial management system.  Further certifications are required in database management among others.  Recently all Microsoft Partners were asked to complete formal training & certification in Sure Step, the Microsoft Project Management System.  I am glad to say all WebSan staff that were tested passed with flying colours!

Congratulations Team WebSan!

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Are IT projects really ticking time bombs?

I recently read an article in the Toronto Star titled “IT projects are ticking time bombs.”

The article cited a study at Oxford University where they found that 17 percent of IT projects were so mismanaged that they had “average cost overruns of 200 per cent….”

After reading the article, I spent some time thinking about the IT projects I’ve been involved in over the years, from the large, multi-million dollar SAP projects to the smaller, 5-15 user Dynamics GP projects. I’ve had my share of smooth go-lives and my share of “rough” projects. One common theme with the projects that run smoothly is that an unbreakable link exists between the project team and their vision of what they’re working on and the overall business goals for the project.

It’s somewhat human nature, really. If we understand the “why” of what we’re doing, then the “what”, and “how” are easier to understand and “get behind.” I’ve seen projects with great potential and a really strong business case go off the rails because the executives didn’t effectively communicate to the project team what the real goal was. If the project team and leaders have “context” by which to understand the purpose behind the project, the odds of success rise dramatically.

There are obviously numerous other factors that affect the outcome of an IT project (which I’ve written about in the past), but I come back to executive involvement and leadership as the #1 factor in project success.

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Cut down on IT spending by using Software as a service

We all know that the economy is not in the best shape. Some companies are forced to downsize due to insufficient revenue in these times. Anywhere that they can cut cost is a benefit to them, that’s why many companies are now deciding to use Saas (Software as a service). Just because a company may be downsizing doesn’t mean their data and files do, so they still need software to store their information. The great aspect about Saas is that instead of spending money on hardware, installation and maintenance you have the advantages of having your company records, data and information web based.

If you can save money in you IT spending and still have the advantages of data being backed up, disaster recovery and long term record retention, wouldn’t you do it? But maybe you’re a smaller company and your IT department consists of only you. Then you should get your core business applications hosted in the “Cloud”. You still have access to everything in your database; the only difference is that it’s through the internet. Now you might ask, “What kind of software would be a good choice to leverage as a hosted solution?”

Microsoft Dynamics GP online accounting software gives companies the flexibility to customize the software based on their needs and requirements. It’s one of the most capable and sophisticated business accounting solutions for small to medium business, now available in the Cloud. No need to install software on users’ laptops or worry about keeping the system updated with the latest patch.

Investing in Online Dynamics GP is a good investment in your business; it puts your finance department on the same wavelength with other department and keeps your general ledgers, payables and receivables, budgeting, collections management highly organized.

For more information about Microsoft Dynamics GP click here

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What you gain from Business Intelligence (BI) in Microsoft GP

A CEO plays one of the most important roles in a business and has a tremendous amount of responsibility. So some people may say, “I would never want to be a CEO, it’s just too much”. But I say, “If you increase your business intelligence using Microsoft GP, it is a breeze.” Now you’ll have more knowledge to:

Make better business decisions

  • You don’t have to solely rely on advisors, consultants and employees because you have educated yourself about what’s been going on in the company.

Use a tool you are already familiar with to reduce operational costs

  • With more than 200+ built in Excel reports it is easier to observe changes in the company and react to market conditions rapidly.

Achieve your budget and forecast targets more consistently

  • Productivity improves because budgeting will be more accurate and planning will be more organized.

Be notified about key changes in your business rapidly

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