Top 3 Ways An ERP-Integrated Mobile Field Service Solution Will Improve Your Business
Deliver a seamless, end-to-end service experience with ExpandIT's Mobile Field Service Solution with Business Central. Built-in intelligence helps you resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences.
Mobile Field Service
ExpandIT Mobile Field Service is an ERP-integrated solution for service-based organizations which eliminates paper and keeps stakeholders up to date:
- Planners and dispatchers
- Planning Board gives a complete overview of field resources, work orders and their status, and scheduling is as easy using drag-and-drop
- Field workers
- Use the Mobile Client to register time, materials, complete field reports, and take pictures/add attachments (works even without connectivity to the internet).
- Customers
- Can use the Service Portal to request service, communicate with planners and field workers, upload photos, track status of service calls, see data that was captured in the field such as notes, pictures, forms/reports as well as invoices.
- Fully Integrated with Dynamics 365 Business Central Service Management and Jobs module
w/ Business Central
Financial + Sales:
- Inventory and Non-stock items
- Lot and serial number tracking (if applicable)
- Quotes, Sales orders, invoices
- Purchase Orders, Receiving
- Warehousing w/ bins (pick/pack/putaway)
- Open invoice data conversion
- FIFO costing
- Lot tracking / serialization (if applicable)
- Data conversion (Items, Inventory Qtys, Price List, Open Invoices, Open Orders, Open Purchase Orders)
- Web/live remote training
Service Module
- Service Orders w/ Fault Reporting
- Track repair and supplies
- Assign service personnel based on skill and availability
- Service estimates and invoices
- Service Contracts
$49,480 - 12 WK IMPLEMENTATION
$33,480 (Business Central) + $16,000 USD (ExpandIT)
Additional Licensing
- Field user - $47 per month
- Admin user - $59 per month
- Customer self-service portals, start fee per portal - $9,999 upfront
- Customer self-service portal - $439 per month
- Business Central licenses are also required, in addition, a Team member license is required per ExpandIT user. See pricing here:
Multi-Award Winning
Microsoft Partner of the Year
Microsoft Canada Impact Award
Microsoft Inner Circle
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