There's a lot of debate out there on forums regarding hosted ERP solutions.
Obviously, much success has been had with Software as a Service (SaaS) in the CRM (Customer Relationship Management) space, but CRM really isn't "mission critical." If a company chooses to outsource mission critical applications, such as shipping software, WMS, or manufacturing software, then what will happen if the company loses their internet connection?
There are many pros to going with a fully hosted solution over an on-premise solution. They include, but are not limited to:
- The initial cost for the ERP solution is usually significantly less than an on-premise solution.
- Total cost of ownership (TCO) over time can still be less than on-premise, depending on the outsource provider and their capabilities
- The initial implementation time line can also be accelerated by hosting because much of the underlying configuration infrastructure can be shared, therefore consulting time is minimized
- Internal IT support staff is not required for a hosted solution
- The hosting provider takes care of system updates, patches, regression testing, etc.
The one advantage on-premise solutions have over hosted is that they are indeed, on the premises of the client. They don't go down unless your business does, and then, you've got bigger fish to fry.
That being said, if you could combine the benefits of on-premise with the benefits of hosted, in a hybrid solution, then you would have the best of both worlds.
Look for a solution that offers to have your mission critical applications on site, like:
- Warehouse Management System
- Shipping/Manifest System
- Manufacturing Data Collection (work order) System
The rest of the ERP system can be hosted. That way, if your network does go down, your mission critical applications are still up and running and your financial transactions will simply wait until connectivity to the main Accounting system is restored.
A hybrid hosted and on-premise solution may be the answer you're looking for!
We've combined the best of both worlds for our clients. Contact us now to learn more about our hybrid Microsoft Dynamics Great Plains (GP) solutions.
In an independent analysis, Nucleus Research studied various customers who had implemented either:
- Microsoft Dynamics GP
- Oracle E-Business Suite
They found that :
"Microsoft Dynamics GP has a lower TCO (Total Cost of Ownership) and delivers a positive ROI by limiting costs while delivering significant returns. Microsoft Dynamics GP takes less time to deploy and fewer resources to support than other solutions."
For more information, see the following presentation for more details:
Microsoft is offering significant discounts to customers who migrate from Intuit Quickbooks, Exact (Macola) and Sage (all editions) to Dynamics GP.
Contact us for more details!
FOR IMMEDIATE RELEASE
PR Log (Press Release) – Feb 01, 2010 – WebSan Solutions Inc. an Aurora, ON based Certified MS Dynamics Partner, announces expanded Salesforce.com service offerings.
"WebSan has been working with Salesforce.com as a Referral partner for a number of years and have successfully implemented the product numerous times. Our expertise in the ERP/CRM space and specifically with MS Dynamics GP, has resulted in a number of very interesting and complex integration projects between the products. Naturally it made sense to formalize our relationship with SFDC so we can be kept abreast of the leading developments and the product roadmap at SFDC." stated Andrew King, Senior Partner.
Andrew continued that "This new SFDC offering allow us to complement and round out our other CRM service offering, such as Microsoft CRM, and provide service to a customer with which ever leading CRM solution that best fits their requirements. "
WebSan also has partnered with Scribe Software, which is an integration tool between Salesforce.com and Dynamics GP.
"The combination of a popular CRM system like Salesforce.com and a top of the line ERP like MS Dynamics GP makes for a potent combination. Integrating the two systems opens up unlimited possibilities and tremendous efficiencies for our clients." stated Andrew.
Also see press release on PR LOG here : http://www.prlog.org/10510825-websan-solutions-inc-expands-salesforcecom-service-offering.html
GP 2010 is coming soon! Over the next while we will be previewing some of the new features.
Also, join us during our upcoming webinar featuring the top 10 new features.
I see a lot of Clients attempting various methodologies to research and find new software.
One of the great resources that I've recommended is : FindAccountingSoftware.com
This is a website whereby you can find objective, 3rd party information on many systems offered (there are many, believe me!). We've had numerous Clients find us through that website and they're quite happy with their selection of MS Dynamics GP and WebSan Solutions Inc.
There is much heated debate about CRM systems in the marketplace. Many companies have invested thousands, if not hundreds of thousands of dollars into a new CRM system that the sales reps won't touch with a 10-foot pole.
The funny irony is that all companies have customers and all companies have some way of keeping information in a spreadsheet or accounting system of who their customers are and some characteristics of that customer. So why is it so difficult for companies to make the quantum leap forward to formalize their CRM processes?
What companies need to keep in mind when looking to formalize their CRM practices with an investment in technology is that the technology should facilitate their sales process and improve key sales metrics like:
- suspect to lead close ratios
- sales revenue per rep
- more effective use of marketing $
We specialize in both Salesforce.com and MS Dynamics CRM. Both are very capable systems, but what makes the difference is how the system is implemented and how it is inculcated into the organization to maximize adoption of the new system.
Contact us if you're thinking about an investment in CRM and we can help!