MS Dynamics CRM vs Salesforce Sign up for a free CRM course! Download a FREE CRM Demo

On Thursday, May 28^th, WebSan will present a webinar that will feature fascinating Microsoft Dynamics CRM Tactics that can help your business grow. The webinar will highlight the sales area, data that will comprise charts, different types of dashboards and tips on how to use visual data to drive your sales process.

The free webinar will discuss valuable concepts and processes such as the business process flow, global search and goal setting. A rundown of timesaving tips to help users make the most efficient use of their resources when navigating through CRM will also be given in this webinar.

Our CRM webinars have been some of our most requested, so register below to reserve your spot and take part in this webinar!

Register for Microsoft Dynamics CRM Tactics Webinar on May 28, 11 AM EST

MS Dynamics CRM vs Salesforce Sign up for a free CRM course! Download a FREE CRM Demo

 On Thursday, June 25^th, WebSan will present a free webinar to teach attendees how to jumpstart their Marketing efforts using Microsoft Dynamics CRM. The webinar will feature tactics to create and manage Marketing lists, differentiate Quick Campaigns from Campaigns, manage Campaigns from start to finish and use Dashboards to track performance.

The 30-minute webinar will discuss the key components of the Marketing area in CRM, give tips on how to use Marketing lists to create Quick Campaigns, how to manage responses and measure the performance of Marketing efforts.   

Register and don’t miss out on your chance to take part in this new CRM Marketing webinar!

Register for “Get the 4-1-1 on Dynamics Marketing Webinar” on June 25, 11 AM EST

MS Dynamics CRM vs Salesforce Sign up for a free CRM course! Download a FREE CRM Demo

Microsoft Dynamics CRM 2015 was designed to address businesses’ needs to collaborate among different divisions and groups within the organization, and to meet the changing needs of their customers. In line with this release, WebSan will offer a “Top 5 Features in Microsoft Dynamics CRM 2015” webinar on Thursday, April 30, 2015 at 11 AM EST.

The free webinar aims to offer attendees insight into the key features introduced and understanding of the advantages of upgrading to Dynamics CRM 2015. Some of the features that will be discussed in the webinar include: global search, calculated and rollup fields, hierarchy visualization and nested quick create forms.

This webinar has been one of our most requested training sessions, so register below to reserve your spot and take part!

Register for “Top 5 Features in Dynamics CRM 2015 webinar” on Apr. 30, 11 AM EST

Learn more about Dynamics GPView Dynamics GP PricingFree Dynamics GP Training

When a Manufacturing Order (MO) receipt posting is interrupted, it will not allow a user to receive the MO again. If this occurs, one should first check the MO variance (Inquiry > Manufacturing > Order Variance) window within Dynamics GP. The MO variance is always a good indication as to what happened to the goods. If the MO variance has zero quantities or dollars in the consumed column, one would assume they may receive the MO.

If Dynamics GP provides an error informing the user that units are not available to be received when attempting to receive the MO, one should check the database. To do this, run the following SQL statement:

select * from MOP1000 where MANUFACTUREORDER_I = 'MO number'

Check if there are quantities in the QTYRECVD and QTYSOLD columns. Since posting is interrupted, it may have created values in the QTYRECD column and hence the MO cannot be received.


Update the MOP1000 table and set the QTYRECVD back to zero. This will allow you to receive the MO.

Katrina She, CMA, Application Specialist, This email address is being protected from spambots. You need JavaScript enabled to view it.

Learn more about Dynamics CRMView Dynamics CRM PricingFree Dynamics GP Training

If you use Microsoft Dynamics CRM, chances are you are also using the Outlook Integration that allows you to access and update CRM data directly from Microsoft Outlook. Have you now noticed that the CRM tab in Outlook has disappeared?

The most common cause of this is that the CRM add-in has been disabled in Outlook (unfortunately, why the add-in got disabled is difficult to determine). This has been known to happen in Outlook with several add-ins, but particularly CRM.

To get your CRM integration back, use the following steps:

1. In Outlook, go to File > Options
2. Select the Add-ins tab from the left side
3. Under the “Manage” dropdown at the bottom of the window, change the selection to “Disabled Items” and select the “Go…” button
4. Highlight the CRM add-in and select the “Enable” button
5. Hit OK to close the Outlook Options window

You may have to close out Outlook and restart it for the changes to take effect, but that should be all you need to get your CRM functionality back in business.