In this role, you will develop and implement functional solutions for Microsoft Dynamics 365 Business Central, as well as contribute to supporting existing clients with this Microsoft ERP solution.
WHAT YOU DO
Lead the solution design, configuration, and deployment of multiple simultaneous implementation projects for Dynamics 365 Business Central
Drive client-facing design sessions and assist with detailed documentation of business needs/requirements
Architect and configure complex solutions within Dynamics 365 Business Central, which may also include designing and mapping integrations with 3rd party systems
Investigate and resolve any technical challenges that arise, and propose feasible solutions that meet and exceed client expectations
Lead End User Training and User Acceptance Testing phases of the project to drive understanding and acceptance of the new system for both technical and non-technical end users
Participate in client-facing status update meetings with senior management
Support existing clients with Dynamics 365 Business Central and other proprietary WebSan Applications
Work closely with Implementation Leads and Project Managers to successfully maintain issue logs, meet timelines, and stay within budget
Work closely with Business Analysts and Application Developers to execute system design/configuration and development of customizations
Act as a subject matter expert (SME) on Dynamics 365 Business Central and related WebSan Proprietary Applications for the internal team by constantly expanding your knowledge
Actively focus on providing training and knowledge sharing for team members to help them expand their knowledge of the system
Be available to team members as an SME to assist with any technical challenges they face with Dynamics 365 Business Central and related WebSan Proprietary Applications
Maintain a positive relationship with existing clients, addressing their needs and concerns in a timely manner, and keeping connected
Ensure ticket resolutions meets required service levels and timelines agreed upon
WHAT YOU GET
High degree of autonomy & responsibility along with a flexible work schedule
Very competitive salary with great growth potential, full benefits HSA, including extras such as vision, massage therapy and RSP matching plan
Uptown Toronto office easily accessible via subway with free parking
WHAT YOU HAVE
3+ years of experience working with Dynamics NAV or Dynamics 365 Business Central, providing application support and assisting with implementations)
2 or more years working on a project team
Microsoft Power Platform (Power BI and PowerApps) experience an asset
Excellent verbal & written communication
Demonstrated knowledge of ERP systems and how they work within a business
RBDMS/SQL understanding an asset
Solid understanding of interconnectivity and functional purpose for various systems (CRM for an ERP Customer)
WebSan Solutions Inc. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
ABOUT WEBSAN SOLUTIONS INC.
WebSan Solutions Inc. is a multi-award winning company recognized for its topnotch customer service and software solutions. With offices in Toronto, Canada, and Tennessee, USA, we are a premier Microsoft GOLD Dynamics Certified Partner and IT consulting and solutions provider. Our team consists of over 45 professionals, with multiple decades of combined experience in the areas of ERP, and IT consulting.
This position requires COVID-19 vaccination per WebSan's Vaccination Policy. If you are hired, you would be expected to be fully vaccinated for COVID-19 prior to starting the position, unless an accommodation for a disability or sincerely held religious belief is needed under the Human Rights Code. A clear background check is also required as a condition of employment. We thank all applicants for their interest however only those selected for further consideration will be contacted. Accommodations for reasons of disability will be provided upon request