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Microsoft Dynamics GP End of Life: What You Need to Know

Answers to Your Most Common Questions About Dynamics GP's Future

Microsoft has announced end-of-life milestones for Dynamics GP, creating uncertainty for many businesses still relying on the platform. This page provides clear, straightforward answers to the most common questions we’ve received from GP users about what’s changing, what’s staying the same, and how it may affect your business.

Frequently Asked Questions

1. Is Microsoft ending Dynamics GP?

Not immediately. While Microsoft is no longer prioritizing new features for Dynamics GP, the system is still supported under its Modern Lifecycle Policy (for newer versions) and Fixed Lifecycle Policy (for older versions). However, Microsoft has set firm dates for the end of sales and support, signaling a long-term phase-out of the product.

2. What are the key end-of-life dates I should know?
  • April 1, 2026 – Microsoft will stop selling subscription-based licenses for Dynamics GP.

  • January 11, 2028Mainstream support ends for Dynamics GP 2018 R2 (under the Fixed Lifecycle).

  • Post-2028Extended support for some versions continues but will be limited in scope.

  • December 31, 2029: End of product enhancements, regulatory updates, service packs, and technical support. Final year-end update for Dynamics GP.

  • April 30, 2031: End of security updates for Dynamics GP and termination of subscription billing and SPLA usage, marking the official end of life.
3. What does “end-of-life” actually mean for GP users?

End-of-life does not mean your GP system will stop working. However, it does mean:

  • Microsoft will no longer provide security updates, regulatory changes, or hotfixes

  • New feature development has stopped

  • Compatibility with newer Microsoft technologies (e.g., Windows or Office) may degrade over time

  • Technical support may become harder to find

4. Can I still get support for GP?

Yes—if you’re on a supported version. Dynamics GP is still eligible for:

  • Regulatory (tax) updates

  • Security fixes (Modern Lifecycle versions)

  • Self-help support content from Microsoft’s knowledge base

5. Which GP versions are affected by the changes?

All versions of Dynamics GP are impacted by the support phase-out, but the specific timing depends on your version. For example:

  • Dynamics GP 2018 R2 follows the Fixed Lifecycle Policy, ending mainstream support in 2028

  • Versions following the Modern Lifecycle Policy require regular updates to remain supported

6. Can I still buy new Dynamics GP licenses?

If you're using perpetual licensing, yes—for now. However:

  • Microsoft will stop selling subscription-based licenses on April 1, 2026

  • You can still add modules or users under the perpetual model until further notice

It's best to confirm licensing availability with your partner (like WebSan) before planning expansions.

7. Will my system still function after support ends?

Yes. Your GP environment will continue to function. But without Microsoft support, you're exposed to risks such as:

  • Lack of security updates

  • No compatibility guarantees with newer systems

  • Potential non-compliance with tax or financial regulations

Regular system backups and strong partner support become even more important in this stage.

8. Are GP updates still available?

Yes, but only for systems enrolled in Microsoft’s Modern Lifecycle. These updates include:

  • Tax table updates

  • Security fixes

  • Year-end changes

If you’re not regularly applying updates, you could fall out of support eligibility even before 2028.

9. Should I still invest in customizations or third-party add-ons?

That depends on your long-term plans. If you intend to continue using GP for the next several years:

  • Customizations can still add value

  • Many ISVs (Independent Software Vendors) still support GP

  • However, it’s important to ensure future compatibility and support availability

Discuss your plans with your partner to make informed decisions.

10. Will I be able to renew my Service Plan after April 30, 2031?

Microsoft has confirmed that Service Plans for Dynamics GP will not be available beyond April 30, 2031. Benefits tied to these plans, such as upgrade rights and incident support, will end alongside product support.

11. What if I’m unsure whether to keep or leave GP?

It’s completely normal to feel unsure right now. Microsoft has laid out a clear roadmap, and businesses have time to make thoughtful decisions. WebSan can help you:

  • Evaluate how long GP will remain viable for your business

  • Identify risks associated with staying on the platform

  • Review your current setup to maximize stability and longevity

You don’t have to make a decision today—but you should start the conversation.

12. What are my options for replacing GP?

Most organizations are transitioning to Dynamics 365 Business Central, which offers:

  • A modern, intuitive user experience

  • Cloud hosting and reduced IT maintenance

  • Built-in AI and reporting tools

  • Native Microsoft 365 and Power Platform integration

Need help evaluating your options? Request a free migration assessment ›

13. How does Business Central compare to Dynamics GP?

Business Central is the next generation of ERP for SMBs:

  • Real-time dashboards and AI-driven insights

  • Modern UI across devices

  • Integrated workflow automation

  • Better scalability and security

Watch our GP vs. Business Central video for a detailed comparison.

14. Are there any migration incentives?

Yes! WebSan offers:

  • 10% off professional services for qualified migrations

  • A complimentary cloud innovation assessment to help plan your transition

  • Ongoing support, onboarding, and training for Business Central

Have More Questions About Dynamics GP?

We’re here to support you—whether you're continuing with GP or just trying to make sense of the end-of-life updates.