Careers

Cloud Technical Specialist

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Location

Toronto, Canada

Working Time

Full Time

Level

Middle Management

Overview

In this role, you will be provideing hands-on support, maintenance, and administration of IT Systems including our internal cloud hosting infrastructure and the Microsoft online stack.

The ideal candidate will have date will have a "client first" demeanour, technical aptitude, and strong problem-solving abilities. This is an exciting opportunity to combine your technological abilities, desire to learn & enthusiasm to produce innovative & creative solutions. The schedule for this role is an alternating Sunday - Thursday and Monday - Friday. A valid driver's license and access to a personal vehicle is preferable for travel to our data centre in Vaughan.

WHAT YOU DO

Design, implement, configure, and maintain Microsoft 365 Cloud Services such as Azure AD, Security, Compliance, Endpoint Manager, Exchange, SharePoint and Teams.
Maintain Corporate IT systems and private cloud hosting infrastructure including the following:
- Server and Network Support including VMWare and Microsoft Server Administration and Support
- Remote app/RDS administration, Workstation and Telecom
- Security processes including Vulnerability Scanning and Patch Management
- Monitoring alerting systems
- Managing Disaster Recovery
- Using security tools to protect the network from hackers, malware, ransomware and other threats
Create & accurately record incidents in the WebSan incident ticketing system.
Optimize processes; engineer task automation as needed (PowerShell scripting to complete bulk tasks is a must)
Actively monitor Incident Management System Queue(s), documenting incident and problem resolutions, workarounds, and RCAs for all incidents
Support customer systems specifically Azure Active Directory
Design, migration, and support of Microsoft 365 for clients.

WHAT YOU GET

High degree of autonomy & responsibility along with a flexible work schedule
Very competitive salary with great growth potential, full benefits HSA, including extras such as vision, massage therapy and RSP matching plan
Uptown Toronto office easily accessible via subway with free parking

WHAT YOU HAVE

Desirable candidate will have a Bachelor’s Degree in IT or related field OR equivalent combination of education and experience.
3 - 5 years experience with internal systems support (e.g. networks, servers, workstations, voice systems, applications, etc.)
Must be “new technology” savvy and Staying current/informed on and researching/recommending of new technologies.
Direct experience with administering M365, Microsoft SharePoint, Exchange online, and the full suite of Microsoft Office products.
Experience working with Remote Desktop Private Cloud (Gateway, Broker, Web Session)
Nice to have Experience with Microsoft SQL & performance tuning.
Must possess experience with tier 1 network hardware in a production environment.
Ability to work well under pressure & in a close team environment
Proven analytical & systematic problem solving skills
Administration knowledge of VMware ESX Cluster (ESX Certification is an asset).

To apply please email your resume to This email address is being protected from spambots. You need JavaScript enabled to view it., with the subject line of "Cloud Techical Specialist"

WebSan Solutions Inc. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

ABOUT WEBSAN SOLUTIONS INC.

WebSan Solutions Inc is a Gold Certified Microsoft Dynamics Partner and IT consulting solutions provider. We are a leading provider of Dynamics 365 and the largest Dynamics GP Cloud hosting partner in Canada. Our firm has over a decade of experience in Enterprise Software solutions, hosting business and financial accounting software, EDI Integration, implementation and design. Our staff of IT professionals & industry veterans assist clients of all sizes in solving complex problems through the application of modern technologies. We are a dynamic firm that offers a great working environment and corporate culture that encourages growth.