Even though ERP vendors try to make implementation as smooth as possible, there are still some challenges that may come along the way. It takes a lot of time for employees to get used to the new software and start to get benefits from it but there's a way to make this transition faster. Below are three tips on how to make an ERP system implementation more comfortable for your employees.
1. Build an ERP system around existing business processes
Often, business processes of a company are adjusted to an ERP system. But it's a big mistake. To start getting benefits from an ERP system as soon as possible, it's better to identify all the gaps in the company and then build an ERP system around existing business processes.
2. Establish trust with your ERP implementation partner
Your ERP implementation partners are the experts who know how to make the transition to a new or a different ERP software as seamless as possible. It’s important to establish trust and ensure that you’re honest with all your ERP needs so an accurate timeline for delivery and solution can be implemented. Also, make sure that all your employees are getting local support within the departments from the very beginning of the implementation.
3. Use online training
By nature, people are used to oppose to changes, and this relates to your employees as well. Just imagine how they will resist a new ERP system adoption, if you tell them, that they need to attend in-class training. Make them learn it by themselves with the online training. It will allow them to learn a new ERP system whenever and wherever they want, just with an available Internet connection.
Don’t overstress your employees with your new Microsoft Dynamics ERP system. Sign up for WebSan University to get the most accessible and easy-to-use online training.
Alina Hura, Digital Content Creator, WebSan Solutions Inc., a 2017 Microsoft Modern Marketing Innovation Award Winner