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Business Application Specialist

WebSan Solutions Inc is a Gold Certified Microsoft Dynamics Partner and IT consulting solutions provider. We are a leading provider of Dynamics 365 and the largest Dynamics GP Cloud hosting partner in Canada. Our firm has over a decade of experience in Enterprise Software solutions, hosting business and financial accounting software, EDI Integration, implementation and design. Our staff of IT professionals & industry veterans assist clients of all sizes in solving complex problems through the application of modern technologies. We are a dynamic firm that offers a great working environment and corporate culture that encourages growth.

Due to our continued growth, we are looking for candidates to join our expanding team.  We have an immediate full-time opportunity for a Business Application Specialist.

 

OVERVIEW

This role provides external client application support for Microsoft Dynamics 365 Business Central (with opportunities to expand into other areas of the Dynamics 365 suite of products), as well as various WebSan applications. In addition to support, this position works closely with the project team to assist with new implementations.

The ideal candidate will have a business and/or financial understanding, attention to detail, strong written and verbal communication skills, "client first" demeanour, technical aptitude, and strong problem-solving abilities. This is an exciting opportunity to combine your technological abilities, desire to learn & enthusiasm to produce innovative & creative solutions.

 

What you DO

Support existing Microsoft Dynamics 365 and proprietary WebSan Applications

  •         Maintain a positive relationship with existing clients
  •         Design & implement fixes to user issues by using various tools
  •         Consult with team members to determine the most appropriate solutions for clients
  •         Identify and recommend customizations and enhancements to meet client requirements
  •         Assist during project implementations, which may include configuring the system, loading data, conducting training, and other related tasks
  •         Ensure ticket resolution meets required service levels and timelines
  •         Assist clients on the use of Dynamics 365 and proprietary WebSan Applications

 

What you GET

  •         High degree of autonomy & responsibility along with a flexible work schedule
  •         Very competitive salary with great growth potential, full benefits HSA, including extras such as vision, massage therapy and RSP matching plan
  •         Work at a young, vibrant firm with over a decade of experience in the market
  •         Uptown Toronto office easily accessible via subway with free parking

 

What you HAVE

  •         Post-secondary education in business, accounting, IT or equivalent work experience
  •         Excellent verbal & written communication
  •         Strong organizational & interpersonal skills
  •         Ability to multi-task and juggle multiple priorities
  •         ERP and/or CRM experience an asset
  •         Understanding for accounting principles an asset
  •         Ability to work well under pressure & in a close team environment
  •         Proven analytical & systematic problem-solving skills
  •         RBDMS/SQL understanding an asset
  •         0-5 years of industry experience

 

To apply please email your resume to This email address is being protected from spambots. You need JavaScript enabled to view it., with the subject line of "Business Application Specialist".

WebSan Solutions Inc. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.