Also, join us during our upcoming webinar featuring the top 10 new features.

HST Tool-Kit

Did you know Directors of corporations can be held personally liable for un-remitted HST!?!

Be ready for the new HST!  Contact WebSan now to take advantage of our HST Cut-Over Tool-Kit.

Over our many years of experience with Microsoft Dynamics GP, we have developed a proven implementation methodology for companies both large & small.  Get the job done right the first time!  Let us help you with HST upgrades:

• Update company-wide sales & purchasing tax options
• Set tax settings for specific grouping of customers or vendors
• Ensure appropriate sales items are taxable or not

Adam MacIntosh is the Senior Implementation Lead with WebSan Solutions Inc., a professional services consulting firm specializing in helping companies get the most out of their ERP systems and Supply Chains. You can contact Adam at Adam.MacIntosh@WebSan.com or at 905-713-1235 ext. 213.

And what’s the #1 difference between success and failure?

Executive Sponsorship

When I am contacted by a prospective client to discuss a new ERP system, I always make sure that the first meeting includes key decision makers. You may say, “well of course! You don’t want to sell to someone who isn’t authorized to make the purchase.” And you’d only be 1/2 right…

The real reason that the key decision maker needs to be in the very first meeting is because if they aren’t “driving the bus”, then everyone will end up under it. What I mean is that technology projects are complicated and fraught with challenges just by their very nature. If someone at the top of the organization isn’t driving the success of the project, then it will not work. It may finish, albeit over budget and over schedule, but I can almost guarantee that it won’t meet the business objectives set at the beginning.

Sometimes a CFO or CEO looks at me funny during the first sales meeting because I’ve refused to meet with the “IT guy” and insist on meeting with them as well. After I explain the reasoning behind it and start the Q&A session that is outlined in the “Unlock Your Potential” program, they are always heavily engaged and demand to be significant contributors along the way. This is because we create value right at the very first meeting and if there is no significant ROI demonstrated right at the beginning for them, then it ends right there. No one is wasting time.

When the senior leadership is engaged at the beginning of the sales process, they can have a vision of the solution and understand the objectives right at the outset. We always make sure that when we publish the Project Charter, it states clearly what the objectives of the project are; not in “subjective terms”, but in real, tangible benefits.

This way, when the project hits a couple of bumps along the way (they always do), the senior management team is aligned to the goals and objectives and the project is put right back on the tracks.

Depending on the complexity of the project, I also sometimes recommend a steering committee or program office be formed to manage the project along the way.

I’ll get into those details in the next post…

If IT projects were airplanes, no one would ever get on one! So why do so many companies venture down that road and why do so many fail?

Here’s the answer to the first part of that question : because, to remain competitive in today’s market, you have to leverage the benefits of technology. Performing every function of the company manually, or with Excel, is just too time-consuming and costly to be competitive.

The problem is that as companies grow, employees literally invent processes in order to accomplish tasks. These processes are mainly work-arounds to “get around” inefficiencies in the current ERP system or other people in the company. The fundamental issue occurs when a new ERP system is installed and merely automates inefficient, manual, processes.

So how do we ensure that projects are successful?

WebSan consultants have years of experience implementing ERP solutions all over the world and this is exactly why we’ve created the “Unlock your Potential™” program. We align strategic business objectives and growth drivers with the real purpose of the project: increase profits and/or revenue. Our comprehensive process starts right from the first sales meeting that we have with a client/prospect.

In my next post I’ll go into more detail on our process and the benefits of it…